If you don't have a receipt, things get a little trickier.
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Toddler Boy New Arrivals. Returning or exchanging items bought online To ship your Return Items: We have long believed that when we treat our customers fairly, they in turn are fair with us. The return policy here is pretty flexible as well, with a policy that lets you return anything within days of purchase. We ask that you do the same," reads the store's policy. Zara 's is a little trickier, especially if you ordered online. When checking out, make sure to create an account rather than continuing as a guest, otherwise, you won't be able to return by mail.
All returns or exchanges must be made within 1 month of the e-mail confirming shipment, or in-store purchase. According to Saks 's website, "full-priced merchandise, with the exception of furs, watches and jewelry, presented after 30 days will be credited based on the current selling price. Returns of furs, watches and jewelry items will not be accepted after 30 days.
Not the strictest policy of the bunch, but not the friendliest either, which makes sense considering almost all of their goods are high-end, luxury items. You have 28 days from the date you received your order to exchange or return, and the return shipping is free. After 28 days, "returns are accepted at the discretion of Net-a-Porter," says the site 's return policy.
As os makes it pretty easy, sending you your order with a pre-paid return label. But you only have 28 days to decide whether or not your purchase is a keeper. Gap 's official return policy allows returns or exchanges within 45 days of purchase or online order with free shipping , but clearly, one employee missed the memo see above.
Lulu has one of the strictest return policies out there, only giving you 14 days to return any of their non-final sale items final sale items include all accessories like water bottles, headbands, socks, etc. GameStop maintains a strict and time-limited policy at all times and makes no allowances for holiday purchases. Many of the store return policies we reviewed use similar language and outline very similar rules.
Some common threads among retailers' standard return policies were easy to pick out. For example, for vendors with both an online and offline presence, returning items bought online to a storefront is generally hassle-free.
If you send back an item, the retailer may not allow an exchange for a different product and typically will charge shipping costs against the refund unless the product arrives damaged or in error.
A few vendors assess a flat return fee and fewer still e. We also found that retailers almost always issue refunds in the same form as the initial payment. In other words, if you paid with cash, you'll get cash back; if you paid with a gift card, you'll receive a new gift card; etc. Store return policies also contain exceptions. Because of the ease with which someone can rip or install software and copy music, movies, and video games, or just use media for a few days think ebooks , these items rarely can be returned, although defective copies can be exchanged.
Similar store return policies typically prevail for collectibles, such as baseball cards and action figures, whose value drops precipitously once the packaging has been opened. Gift cards, personalized items, hazardous materials and firearms, grocery items, health care products, clearance merchandise, and the like almost never are accepted for return. Note that most store return policies require a receipt or invoice for a refund. Store return policies occasionally are more lenient when it comes to offering an exchange or granting store credit absent proof of purchase.
Bean, and Walmart, for example, allow this practice. With the proliferation of computerized sales systems, however, many retailers, including Home Depot, Kohl's, Lowe's, and Target, can retrieve past transactions within an allotted time frame if you present the credit card used for the original purchase sometimes a phone number will do. Gift recipients often must follow a slightly different set of store return policies.
Returned gifts almost always qualify for store credit rather than a refund, and normal return shipping policies apply; Walmart offers pre-paid shipping only for a replacement if something is wrong with an item. Always hold on to the original packaging including the shipping box regardless whether you bought the item or received it as a gift. And think twice before tearing the product packaging apart. Many retailers won't take back certain merchandise that's been opened, particularly media items e.
Other retailers, such as Overstock, Toys R Us, and GameStop, reduce the refund or allow only an exchange for an identical item when the original packaging has been opened. Always, always read the fine print in any store return policy. For a different take on holiday store return policies, Consumer World highlights changes from prior years for many major retailers. Louis DeNicola is a freelance personal finance writer who specializes in credit, debt, and practical money-saving tips.
He loves stacking savings opportunities to get amazing deals, traveling for free using credit card rewards, and teaching others how to do the same. Connect with Louis by visiting louisdenicola.
Gap Holiday & Christmas Shopping Guide Gap has everything you need for this holiday season, from gifts for the whole family to festive clothing. Make this holiday season one to remember with Gap's Christmas and holiday collections! Time limit: All holiday purchases made between November 1 and December 31, can be returned until January 31, Refunds without a receipt will receive store credit for the lowest selling price of the item. Fees: Shoppers foot the bill on the shipping cost of returns, but most online purchases can also be brought back to stores. The new Macy's return policy gives you days to make a return. That excludes some categories of items that must be returned within 30 days or, in the case of Apple smartphones, 14 days. Its holiday return policy extends returns for items purchased from Nov. 1 to Dec. 31 until Jan. 31, Founded: Sep 18,